Fleet managers are responsible for overseeing the use and maintenance of a group of vehicles, which can include trucks, cars, vans, trains, airplanes, or a combination of various types of vehicles used to transport people or goods. A key component of logistics, fleet management is costly and complex, with a variety of considerations such as costs, operational efficiency, fuel management, fleet maintenance, safety, and regulatory compliance. Fleet managers are dedicated and experienced professionals responsible for the broad oversight and day-to-day management of a fleet of vehicles. These professionals are employed across a variety of industries, from commercial trucking operations to logistics companies, public sector organizations, and more.
We’ve put together this comprehensive guide to provide insights into the education, work experience, skills, and characteristics required for success as a fleet manager. In addition, we’ll take a look at where fleet managers work and what highly qualified fleet managers can expect to earn in various industries and geographic regions:
- An Overview of Fleet Managers
- Fleet Manager Responsibilities
- Educational Background and Work Experience
- Salary Information for Successful Fleet Managers
- Traits and Characteristics of Successful Fleet Managers
Keep reading to learn more about the role of a fleet manager and what it takes to succeed in the field.
An Overview of Fleet Managers
There’s a lot that goes into maintaining a fleet of vehicles. Companies that operate fleets have to develop processes for managing maintenance activities, controlling costs, managing fuel requirements, scheduling vehicles and planning routes, and a variety of other tasks to ensure operational efficiency. While there are often multiple roles involved in managing a fleet, a fleet manager oversees all activities related to the company’s fleet, communicating with both higher-ups and lower-level staff members to coordinate fleet management activities.
Fleet Managers can have various job titles, including job titles that indicate seniority as well as other variations, such as:
- Senior Fleet Manager
- Fleet Manager Supervisor
- Fleet Superintendent
- Fleet Coordinator
- Fleet Service Agent
- Fleet Associate
- Director, Fleet Management
- Intermodal Fleet Manager
- Fleet Logistics Supervisor
- Fleet Logistics Coordinator
- Fleet Maintenance Manager
In some companies, multiple fleet management professionals fill various roles and work as part of a team to coordinate the management of the company’s fleet. One senior-level manager has broad oversight over the entire fleet management function, while mid- and lower-level professionals may be responsible for coordinating a specific component of fleet management, such as fleet maintenance or driver safety.
Fleet Manager Responsibilities
Fleet managers are tasked with a variety of business-critical responsibilities. Fleet management is complex and has an impact on all other areas of the business, from accounting to marketing. Fleets that aren’t well-managed can end up costing the company significantly more than budgeted due to unexpected repairs, the need to acquire additional vehicles, or poor route planning resulting in excessive fuel costs.
To successfully manage these many tasks and priorities, fleet managers must be highly organized professionals with the ability to adapt readily to changing demands and remain calm under pressure. They also must have excellent interpersonal communication skills as they typically manage lower-level staff and are also responsible for communicating with senior-level executives. Fleet managers are responsible for many processes, procedures, and priorities, including:
- Maintaining thorough records on vehicle inspections, maintenance activities, and registrations.
- Ensuring compliance with all applicable local, state, and federal regulations.
- Develop and maintain systems and processes for scheduling fleet vehicles for operations, repairs, and maintenance.
- Ensuring fleet availability for operational needs.
- Planning and optimizing routes.
- Developing and implementing fuel management procedures, such as providing fuel cards to drivers or vehicles.
- Managing driver safety programs, including ensuring proper licensing, training, and vehicle operation.
- Ensuring that all vehicles are appropriately tagged with durable nameplates for regulatory compliance and tracking.
- Implementing fleet monitoring and fleet tracking solutions such as GPS tracking and fleet maintenance software, as well as electronic logging devices (ELDs).
- Forecasting needs and scheduling vehicles to optimize routes and fuel efficiency.
- Implement and enforce company and departmental policy changes or regulatory changes.
- Analyzing, reporting on, and optimizing performance.
- Managing other fleet management and fleet maintenance staff.
The specific responsibilities of a fleet manager will vary from one industry or company to another and based on factors such as the company size, the number of team members comprising the fleet management team, and how the responsibilities are divided among team members. In general, though, all of the functions and processes above must be managed and optimized in some way, whether by the fleet manager directly or by another team member.
Educational Background and Work Experience
Entry-level employees in the fleet management field are typically required to have a high school diploma or equivalent or an associate’s degree. Companies often require more qualifications for fleet management candidates, including a four-year degree and several years of relevant experience. For instance, a company may require a bachelor’s degree plus five years of relevant experience in the industry, with at least two of those years in a managerial role. In some cases, companies may require an MBA or master’s degree in a relevant field, such as supply chain management, for the top fleet management positions.
According to Zippia, more than half of fleet managers (53%) have bachelor’s degrees, while 21% have associate’s degrees. More than one in 10 (13%) have high school diplomas, and just 6% have master’s degrees. The final 7% of survey respondents reported having “other degrees.”
Screenshot via Zippia
Fields of Study for Prospective Fleet Managers
Relevant fields of study for associates, bachelor’s, and master’s degree programs include:
- Business Administration
- Supply Chain Management
- Public Administration
- Automotive Technology
Zippia found that the most common major among fleet managers is business (41%), followed by:
- Automotive Technology: 8%
- Management: 6%
- Supply Chain Management: 6%
- Other Majors: 39%
Fleet Management Degree Programs
Many colleges and universities offer degree programs that are well-suited for students interested in pursuing a career in fleet management. Let’s take a look at a few of the degree programs offered by higher education institutions in the most common fields of study for fleet management professionals.
Business Administration & Management
Business administration and management degrees provide fleet managers with a solid foundation for the many planning, organizing, and coordinating tasks required to successfully manage a fleet of any size. One additional benefit of business administration and management degrees is that they can be applied to a wide range of career paths across every industry, providing graduates with an abundance of potential career opportunities. A few examples of degree programs in this area include:
- Penn State World Campus Bachelor of Science in Business
- University of St. Francis Bachelor of Science in Business Administration
- Dakota State University Business Management (AS)
- Drexel University BS in Business Administration
- Colorado Technical University Bachelor of Science in Business Administration
- Southern New Hampshire University Bachelor’s in Business Administration
With an automotive technology degree, graduates can pursue a variety of careers such as service technician, machine operator, truck driver, and similar roles. These degree programs often include hands-on components to provide students with valuable skills, with bachelor’s degree programs building on the foundations of associate’s degree programs to prepare students for roles in management and leadership. A few examples of degree programs in this area include:
- New England Institute of Technology Automotive Technology, AS
- Pennsylvania College of Technology Automotive Technology Management Bachelor of Science Degree (B.S.)
- Ferris State University Bachelor’s Degree Automotive Technology
- University of Northwestern Ohio Automotive Technology
- Northeast Community College Automotive Technology
Logistics & Supply Chain Management
Degree programs in logistics and supply chain management provide students with a solid foundation of the complexities of the supply chain and logistics industries. Students learn the skills necessary to optimize the transport and delivery of goods and materials, as well as an understanding of business operations. A few examples of degree programs in this area include:
- Penn State World Campus Master of Supply Chain Management
- Southern New Hampshire University BS in Operations Management Concentration
- University of Tennessee MS in Supply Chain Management Online
- Michigan State University B.A. in Supply Chain Management
- Arizona State University Supply Chain Management
An accounting degree program prepares students with an in-depth understanding of accounting principles and processes and vital skills for fleet managers such as budgeting, forecasting, and financial planning and analysis.
- Penn State World Campus Bachelor of Science in Accounting
- University of North Dakota B.Acc. in Accountancy
- Western Governors University Bachelor of Science in Business Administration, Accounting
- Purdue University Bachelor of Science in Accounting
- Albright College Accounting: Bachelor of Science
- University of Phoenix Bachelor of Science in Accounting
Fleet Management Certifications
There are also industry certifications that some employers may require, and even for those that don’t, having relevant certifications can certainly give prospective fleet managers an advantage when competing for top fleet management positions. Common industry certifications and training programs include:
- NAFA Certified Automotive Fleet Manager (CAFM)
- NAFA Certified Automotive Fleet Specialist (CAFS)
- NAFA Fleet Discipline Certificate Program
- OSHAcademy Fleet Safety Management
- DOT Compliance Webinar Training
- GSA Federal Fleet Manager Certification Program
- NATMI Certified Director of Safety (CDS)
- NATMI Certified Safety Supervisor (CSS)
- NATMI Certified Driver Trainer (CDT)
- NATMI/ATA TMC Certified Director of Maintenance/Equipment (CDM/E)
- NATMI/ATA TMC Certified Supervisor of Maintenance/Equipment (CSM/E)
- NATMI/ATA TMC Certified Cargo Security Professional (CCSP)
- APWA Certified Public Fleet Professional (CPFP)
- NPTC Certified Transportation Professional® (CTP)
- NPMA Federal Fleet Managers Certification
Salary Information for Successful Fleet Managers
There are several factors that can impact the earning potential of a successful fleet manager, such as the employee’s education level and work experience, geographic location, the sector and industry they’re employed in, and the company they work for. Let’s take a look at some fleet manager salary data and how these factors influence earnings.
Data from Indeed indicates an overall average annual base salary of $62,312 with $5,000 profit sharing annually. The overall salary range is $17,000 to $120,000 per year. A number of benefits are commonly offered to fleet managers, and while these benefits aren’t direct monetary compensation, they do impact a fleet manager’s total compensation. Flexible spending accounts, for instance, enable fleet managers to set funds aside pre-tax to pay for qualified out-of-pocket medical expenses, which keeps more money in the employee’s pocket.
Screenshot via Indeed
According to Zippia, fleet managers with master’s degrees earn more than those with associate’s degrees or bachelor’s degrees, with a salary median of $78,942 per year. Fleet managers with bachelor’s degrees earn a median annual salary of $61,025 per year, while fleet managers with associate’s degrees earn a median annual salary of $52,207. Those with a high school diploma or less earn a median annual salary of $47,841.
Indeed also collects data on fleet manager salaries at specific companies and in various cities throughout the U.S. The highest paying cities for fleet managers according to Indeed include:
- Houston, TX: $75,922/year
- New York, NY: $71,433/year
- Miami, FL: $64,379/year
- Denver, CO: $63,625/year
- Dallas, TX: $61,111/year
- Chicago, IL: $60,327/year
- Atlanta, GA: $57,284/year
- Salt Lake City, UT: $54,265/year
These figures are based on varying numbers of reported salaries by Indeed.com users as shown in the image below:
Screenshot via Indeed
The highest paying companies for fleet managers, according to Indeed, include:
- Dunson and Associates: $101,967/year (based on 5 reported salaries)
- Citywide Mobile Response: $95,003/year (based on 9 reported salaries)
- Kushagram: $85,109/year (based on 18 reported salaries)
- R&F Transportation: $83,707/year (based on 9 reported salaries)
- Mechanics Hub: $82,669/year (based on 5 reported salaries)
- Republic Services: $82,481/year (based on 9 reported salaries)
Indeed also reports that 58% of fleet managers in the U.S. feel that their salaries are adequate for the cost of living in their area.
Glassdoor also collects fleet manager salary data. Based on 1,167 salaries, Glassdoor reports the average annual salary for a fleet manager is $58,622 (base pay) in the U.S. Fleet manager salaries range from a low of $39,000 to $89,000.
Screenshot via Glassdoor
Glassdoor makes it possible to sort salary data by industry, employer size, and years of experience. We filtered by company size to gain some insight into how the size of the employer impacts fleet manager salaries. According to Glassdoor’s data, the average base pay for fleet managers by company size is as follows:
- 0-50 Employees: $56,956/year
- 51-200 Employees: $55,382/year
- 201-500 Employees: $56,840/year
- 501-1000 Employees: $55,700/year
- 1001-5000 Employees: $57,444/year
- 5001+ Employees: $61,962/year
As is the case in most career fields, salaries, in general, tend to be higher in larger companies. However, the average salaries for company sizes falling between 0 and 5,000 employees range by just over $2,000, and in some cases, slightly higher average salaries are reported for smaller companies.
Filtering the data by years of experience allows us to gain some insight into how a fleet manager’s salary can grow over time and whether more years of experience correlates to higher base pay. According to Glassdoor’s data, the average fleet manager salaries by years of experience are:
- 0-1 Years: $54,508/year
- 1-3 Years: $58,622/year
- 4-6 Years: $58,085/year
- 7-9 Years: $60,136/year
- 10-14 Years: $69,330/year
- 15+ Years: $74,437/year
As expected, fleet manager salaries are higher, in general, for professionals with more years of experience under their belt.
Glassdoor also collects fleet manager salary data at specific employers. Sorting the list from high to low isn’t actually that helpful in this case, because the top fleet manager salaries are far higher than the averages and are based on a single reported salary. For example, there’s one salary report for a fleet manager employed by Carnival Cruise Line indicating a range of $818,000 to $886,000. A senior fleet manager at Pepsi Co. has a salary between $173,000 and $187,000, while a Fleet Director at Pepsi Co. earns between $156,000 and $170,000. To get a better idea of the average fleet manager salaries at other companies, we sorted by the number of reported salaries. Here’s a sampling of the average fleet manager salaries at other companies:
- J.B. Hunt Transport: $55,433/year
- Marten Transport: $51,544/year
- AmeriFleet Solutions: $77,187/year
- Waste Management: $86,422/year
- Republic Services: $91,698/year
- U.S. Xpress: $51,931/year
- FedEx Freight: $80,625/year
- Avis Budget Group: $86,200/year
- UPS: $73,086/year
In some cases, there are multiple salaries for a company for different job titles. For Waste Management, for example:
- A Fleet Manager has an average salary of $86,422 per year based on 47 reported salaries.
- A Senior Fleet Manager has an average salary of $109,867 per year based on 20 reported salaries.
- A Fleet Manager Supervisor has an average salary of $81,491 per year based on 19 reported salaries.
There are also multiple salaries for related job titles for Republic Services:
- A Fleet Manager Supervisor has an average salary of $81,700 per year based on 71 reported salaries.
- A Fleet Manager has an average salary of $91,698 per year based on 42 reported salaries.
Salary.com is another reliable source of fleet manager salary information, reporting an average fleet manager salary of $90,395 per year in the United States as of October 29, 2021. The overall salary range typically falls between $77,056 and $109,203, per Salary.com’s data.
Like Glassdoor, Salary.com offers a number of filtering options for more granular data and more detailed analysis, such as the fleet manager pay difference based on location compared to the national average:
- San Francisco, CA: +25.0%
- Washington, DC: +11.3%
- Miami, FL: -2.6%
- Chicago, IL: +6.1%
- Boston, MA: +12.7%
- New York, NY: +20.3%
- Dallas, TX: -0.7%
Traits and Characteristics of Successful Fleet Managers
Given the myriad tasks and responsibilities fleet managers are responsible for, as well as the complexity of fleet operations and the many moving parts that can impact operational efficiency, it takes a special set of traits and characteristics to become a successful fleet manager. The following characteristics are highly beneficial for success in the fleet management field:
- Ability to multi-task: Fleet managers must juggle a variety of priorities at the same time.
- Excellent time management: Given the many responsibilities of a fleet manager, having the ability to manage time effectively and use time wisely, delegating when necessary, is a must.
- Excellent communication skills: Fleet managers must communicate priorities and processes to other members of the fleet management team and also communicate operational needs, budgeting information, and results with higher-ups.
- Effective leadership: Fleet managers must be effective leaders in order to motivate their team members and keep morale high even in high-stress situations.
- Decision-making: Fleet managers often must make decisions on the fly when presented with obstacles or new information that requires a shift in the plan.
- Analytical mindset: Much of what a fleet manager does is done with the goal of optimizing fleet operations. Doing so requires an analytical mindset to evaluate data and make data-driven decisions.
- Team player: Even if a fleet manager is the only fleet management professional on the team, fleet management is not a one-person job. The ability to work as part of a team and collaborate with others enables successful fleet managers to coordinate complex demands among their teams.
- Always learning: With regulatory requirements subject to change at any time and best practices always evolving, successful fleet managers always stay on top of the latest trends, technologies, and industry news that can impact their work. The most successful fleet managers continue to pursue education and training opportunities throughout their careers.
For the right professional, fleet management is a challenging yet highly rewarding career field. With a variety of educational paths that can prepare professionals for success, fleet managers are versatile professionals with skills that translate across industries.